When organizations become customers of Key Green Solutions, they work closely with our implementation team to make sure all vendors and data is accounted for. Last year, Implementation Manager Tim Schuitema did the same for a mid-sized customer and found severe discrepancies in their billing.
Tim stated, “Last November, I was assisting in a Request for Proposal for a mid-sized organization. While compiling a 12-month hazardous waste analysis, our team noticed their spend seemed much higher than what we would normally expect. After investigation into the discrepancy, we found that not only were there errors in the reporting their hazardous waste vendor had provided, but that they were also double billed.“
After the Key Green Solutions team evaluated the 12 months’ worth of invoices line item by line item to find any further latent billing errors, Tim was able to report back to the client with shocking and bad– yet ultimately great– news. “We told the customer what we had found to be multiple alleged billing errors, and they went back to their hazardous waste vendor for clarification. Thank to Key Green Solutions‘ implementation team, our customer was credited over $990,000 for the hazardous waste billing errors.”
Success stories such as this are why clients rely on Key Green Solutions to track and report their data. Our team investigates the numbers and reaches out to vendors to unravel any undiscovered reporting errors. If you are interested in a demonstration of our software, please reach out to Relationship Manager Jeff Burks: jburks@keygreensolutions.com